Privacy Policy for FaastHub and Its Affiliates

Effective Date: October 4, 2025

Last Updated Date: October 4, 2025

1. Introduction

Welcome to FaastHub, operated by FaastHub LLC ("Company," "we," "us," or "our"). This Privacy Policy governs the privacy practices for FaastHub and its affiliated services, including FaastCash, FaastShop, FaastDispatch, FaastRide, and FaastExpress (collectively, the "Services").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services. By accessing or using any of our Services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide to Us:

  • Account Information: Name, email address, phone number, password, and payment details.
  • Profile Information: Photo, preferences, and demographic data.
  • Business Information: Company name, tax ID, business address, and contact details for FaastDispatch users.
  • Transaction Data: Order history, payment methods, and delivery preferences.
  • Driver Information: License details, vehicle information, insurance documents (for FaastRide and FaastExpress drivers).

2.2. Information We Collect Automatically:

  • Device Information: IP address, device type, operating system, browser type.
  • Usage Data: Pages visited, time spent, interactions with content, and app performance metrics.
  • Location Data: Real-time GPS location for delivery tracking and rideshare purposes.

2.3. Information from Third Parties:

  • Identity verification services:
  • Payment processors:
  • Marketing and analytics partners:

3. How We Use Your Information

  • To Provide Services: Process transactions, manage deliveries, and facilitate communications.
  • To Improve User Experience: Personalize content, optimize services, and conduct research.
  • For Security: Detect fraud, unauthorized activities, and enforce our terms of service.
  • Marketing: Send promotional materials, offers, and updates about FaastHub and its affiliates.
  • Legal Compliance: Meet regulatory requirements, tax obligations, and respond to lawful requests.

4. Sharing and Disclosure of Information

We do not sell your personal information. We may share information with:

  • Service Providers: IT services, payment processors, marketing agencies.
  • Business Partners: For joint promotions or partnerships.
  • Legal Authorities: To comply with legal obligations, subpoenas, or government requests.
  • In the Event of Business Transfers: If we merge, sell, or transfer part of our business.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your information, including encryption, secure servers, and access controls. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

7. Your Rights and Choices

Depending on your jurisdiction, you may have rights to:

  • Access and Update: Request access to or correction of your personal data.
  • Delete: Request deletion of your information. Request Delete Account
  • Opt-Out: Unsubscribe from marketing communications at any time.
  • Data Portability: Request a copy of your personal data in a structured, machine-readable format.

To exercise these rights, please contact us at [email protected].

8. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Improve user experience
  • Analyze website traffic
  • Deliver targeted advertisements

You can manage cookie preferences through your browser settings.

9. International Data Transfers

If you are accessing our Services outside the United States, your data may be transferred to, processed, and stored in the United States or other countries with different data protection laws.

10. Children's Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children without parental consent. If we become aware of such data, we will take steps to delete it promptly

11. Third-Party Links and Services

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date. Significant changes will be communicated through our Services or via email.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: