Terms of Service for FaastHub and Its Affiliates

Effective Date: October 4, 2025

Last Updated Date: October 4, 2025

1. Introduction

Welcome to FaastHub, operated by FaastHub LLC ("Company," "we," "us," or "our"). This Privacy Policy governs the privacy practices for FaastHub and its affiliated services, including FaastCash, FaastShop, FaastDispatch, FaastRide, and FaastExpress (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Services.

2. Eligibility

You must be at least 18 years old or the legal age of majority in your jurisdiction to use our Services. By using the Services, you represent and warrant that you meet these eligibility requirements. For FaastRide and FaastExpress drivers, additional eligibility criteria, including background checks and vehicle requirements, may apply.

3. Account Registration

  • Account Creation: To access certain features, you must create an account, providing accurate and complete information.
  • Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
  • Account Termination: We reserve the right to suspend or terminate accounts that violate these Terms or pose security risks.

4. Use of Services

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Violate: Any applicable laws or regulations.
  • Infringe: On the rights of others.
  • Distribute: Malware, viruses, or harmful software.
  • Engage: In fraudulent, deceptive, or harmful activities.

4.1. Driver-Specific Terms (FaastRide and FaastExpress)

  • Independent Contractors: Drivers are independent contractors, not employees of FaastHub.
  • Driver Requirements: Drivers must maintain valid driver’s licenses, insurance, and comply with local laws.
  • Compliance: Drivers agree to undergo background checks and vehicle inspections where applicable.

4.2. Passenger and User Conduct (FaastRide, FaastExpress, and FaastShop)

  • Users must respect drivers, couriers, and other users.
  • Harassment, abuse, or inappropriate behavior may result in account suspension or termination.

5. Payment Terms

  • Fees: Some Services require payment of fees, which will be disclosed before purchase.
  • Billing: Payments are processed securely, and you authorize us to charge your provided payment method for any applicable fees.
  • Dynamic Pricing: For FaastRide and FaastExpress, prices may vary based on demand, traffic, and other factors.
  • Cancellation Fees: Cancellation fees may apply if you cancel a service after a certain period.
  • Refunds: Refund policies vary by Service. Please refer to specific Service agreements for details.

6. Driver and Business Partner Obligations

For users of FaastExpress, FaastRide, and FaastDispatch:

  • Licensing: Drivers must maintain valid licenses, insurance, and meet regulatory requirements.
  • Compliance: Businesses must comply with all applicable laws regarding products and services offered through our platform.
  • Safety: Drivers must ensure the safety of passengers and packages. Unsafe conduct may lead to suspension or termination.

7. Intellectual Property

All content, trademarks, logos, and intellectual property on the Services are owned by or licensed to us. You may not copy, modify, distribute, sell, or lease any part of our Services without prior written consent.

8. User Content

For users of FaastExpress, FaastRide, and FaastDispatch:

  • Ownership: You retain ownership of content you submit but grant us a non-exclusive, royalty-free license to use, modify, and display such content to provide the Services.
  • Prohibited Content: You may not submit content that is illegal, offensive, or infringes on the rights of others.

9. Privacy

Your use of our Services is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

10. Disclaimers

Our Services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee that the Services will be uninterrupted, error-free, or secure.

  • Third-Party Services: We are not responsible for third-party services, including payment processors or external links.
  • No Guarantee of Availability: Service availability may vary based on location, demand, and other factors.

11. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages arising from your use of the Services, including but not limited to loss of profits, data, or goodwill.

12. Indemnification

You agree to indemnify, defend, and hold harmless the Company, its affiliates, officers, and employees from any claims, damages, liabilities, and expenses arising from your use of the Services, violation of these Terms, or infringement of any rights of a third party.

13. Termination

We may suspend or terminate your access to the Services at any time, with or without cause or notice. Upon termination, your right to use the Services will immediately cease. We may also remove or disable access to content associated with terminated accounts.

14. Governing Law

These Terms are governed by the laws of the State of New Jersey USA, without regard to its conflict of laws principles. Any disputes shall be resolved in the courts located in Bergen County, New Jersey USA.

15. Dispute Resolution

  • Arbitration: Any disputes arising out of or relating to these Terms will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
  • Class Action Waiver: You agree to waive any right to participate in class actions, class arbitrations, or representative actions.
  • Mediation: Prior to arbitration, parties may attempt to resolve disputes through mediation.

16. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Last Updated" date. Your continued use of the Services after any changes constitutes your acceptance of the new Terms.

17. Contact Us

If you have questions about these Terms, please contact us: