FaastHub Frequently Asked Questions (FAQs)

General Information

FaastHub is an innovative On-Demand Delivery and Rideshare platform that connects individuals, businesses, and drivers to streamline local deliveries, courier services, ride-sharing, and more. We offer services like FaastHub Express (courier service), FaastShop (shop from local businesses), FaastRide (ride-sharing), and FaastDispatch (driver dispatch service for businesses).

FaastHub was originally founded in 2016, launched in 2017 in New Jersey, and relaunched in 2025 with new features to serve markets in New Jersey, Jamaica, and beyond.

FaastHub operates in New Jersey and several major cities in Jamaica, including St. Andrew, St. Catherine, St. Ann, Westmoreland, and St. James, with plans to expand further.

For Customers (Individuals)

Download the FaastHub app from the App Store or Google Play, then follow the registration process to create your account.

You can request:
  • FaastHub Express: On-demand courier and package delivery.
  • FaastRide: Reliable ride-sharing options.
  • FaastShop: Shop from local businesses and have items delivered.
  • Buy It Now: Request drivers to purchase items for you.

The FaastHub app offers real-time GPS tracking, allowing you to monitor your package or ride from start to finish.

Yes. FaastHub uses advanced encryption and secure payment gateways to protect your personal and financial data.

Yes, FaastHub allows you to schedule both deliveries and rides at a time that suits your convenience.

For Businesses

FaastDispatch is a subscription-based driver dispatch service designed for businesses. It helps manage your delivery operations efficiently.

We offer multiple pricing tiers to suit businesses of all sizes. Visit FaastDispatch.com for detailed pricing.

Local businesses can list their products on FaastShop, reach more customers, and fulfill orders quickly using our delivery network.

Yes. FaastHub’s subscription service allows businesses to manage their own drivers through the app while tracking performance and deliveries.

For Drivers

Apply through the FaastHub app or website. Submit required documents, pass the background check, and complete the onboarding process.

  • Competitive earnings with flexible schedules
  • Incentives through FaastCash rewards
  • Opportunities to manage business subscriptions and earn recurring income

Drivers earn per delivery or ride, with commissions varying by region, service type, and distance. Earnings are designed to be competitive, providing drivers with opportunities to maximize their income based on performance and efficiency.

FaastCash is our driver incentive program where you earn points based on activity. These points can unlock new tiers with higher earnings potential and bonus. Visit Faast.Cash for more information.

No, FaastHub offers options for drivers using bikes, motorcycles, and even rental vehicles, depending on the region and service.

Payments and Pricing

Payments for rides and deliveries are processed securely in-app. Drivers are paid weekly via direct deposit.

No hidden fees. All pricing is transparent. Subscription plans apply to businesses using FaastDispatch.

FaastHub primarily supports cashless transactions for security. Some regions may allow cash payments where applicable.

Safety and Support

  • Real-time tracking for all rides and deliveries
  • Driver background checks
  • 24/7 customer support

Report issues directly through the app or contact our support team for assistance.

Yes. The app includes an emergency button, trip sharing with trusted contacts, and driver verification protocols.

Special Features

With Buy It Now, you can request a FaastHub driver to purchase items for you and deliver them to your location.

Future Plans

In 2025, we plan to introduce:
  • FaastRide for ride-sharing
  • FaastShop for eCommerce
  • FaastCash incentive program
  • FaastDispatch for advanced business driver management
  • Expanded courier services

Follow us on social media, subscribe to our newsletter, and regularly check the app for the latest updates.

For any inquiries, reach out to us at [email protected]. Our support team is available to assist you.

Partnerships and Opportunities

Businesses and individuals interested in partnerships can reach out to us via [email protected]. We’re open to collaborations with local businesses, vendors, and strategic partners.

Yes. FaastHub is expanding and offers opportunities for regional managers and potential franchisees to operate in new locations. Contact us to learn more about these opportunities.

Yes. Through programs like FaastCash, drivers, businesses, and regional managers can earn passive income by referring users, managing business subscriptions, and building networks within the FaastHub ecosystem.

Technology and App Features

FaastHub is available for both iOS and Android devices. Ensure you have the latest version of the app for the best performance.

Try restarting the app or updating it to the latest version. If issues persist, contact our support team through the app or via email.

Currently, FaastHub operates primarily through our mobile app. However, business account management and driver dispatch services are accessible through our web portals like FaastDispatch.com.

We are committed to protecting user data with secure encryption protocols, strict privacy policies, and regular security audits to ensure your information remains safe.

Thank you for trusting FaastHub with your information.